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Forum Discussion
In5iDi0uZ
Jul 22, 2019Guide
V2.3.5.30 Broke Bridge Mode Dont Upgrade
Frustrating weekend troubleshooting. I use Orbi RBR50 and a RBS50 also use a R7000 in Bridge mode for my pc, using 5GHz, for last couple years. I had updated the Orbi and the R7000. After this It wo...
FURRYe38
Jul 22, 2019Guru - Experienced User
Did you happen to factory reset the RBR after upgrading to v30 to see if the R7000 would connect to it? I have a R7800 which is semi newer than the R7000, connects fine to the RBR I have loaded with v30. Tried both stock FW and Voxels R7800 FW.
Something I would contact NG support about and let them know.
In5iDi0uZ wrote:Frustrating weekend troubleshooting. I use Orbi RBR50 and a RBS50 also use a R7000 in Bridge mode for my pc, using 5GHz, for last couple years. I had updated the Orbi and the R7000. After this It would connect for a couple minutes or no connection at all with the R7000, using the 5GHz channel since it gives me better download speeds than the 2GHz. I factory reset the R7000 multiple times, even the 30-30-30, thinking that was the issue since its old router, and there has been times where i would need to reboot the router to get a connection, also, maybe firmware was bugged. I downgraded the firmware on the R7000 and still wouldnt connect.I just couldnt conceive that it would be the Orbi firware that was the issue. I always factory reset whenever i upgrade the firmware.
Low and behold I decided to downgrade my Orbi firmware to 2.3.1.44, and everything is working fine. I wont be upgrading my firware again. This is the 2nd time a firmware has given serious issues, last time was when there was the WiFi kept saying off a year or so ago. I just dont understand how you can messup so bad with the firmware yet have great hardware. Dissapointing.
- In5iDi0uZJul 22, 2019Guide
Yes, I always factory reset whenever I upgrade firmware.
- FURRYe38Jul 22, 2019Guru - Experienced User
I would let NG know if you can. Seems like you did everything and found a problem.
Only other test I would have tried is disabling WPA altogther on the RBR to just check to see if the R7000 connected to the RBR while in the open. Hopefully NG can check this and fix it.