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Forum Discussion
V2.3.5.30 Upgrade Has Been A Disaster
I have an Orbi router with three satellites all connected with Backhaul status "Good". Our experience has been touch and go with the Orbi with Satellites and device connections dropping intermittentl...
Try a factory reset and setup from scratch. Sounds like there is a mis-configuration of the system is all that needs to be cleared out.
Be sure you upgraded the RBS first before the RBR when you do a FW update.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
ar9 wrote:I have an Orbi router with three satellites all connected with Backhaul status "Good". Our experience has been touch and go with the Orbi with Satellites and device connections dropping intermittently. When it works its great, but working half or even much of the time is not enough. Everyone told me to upgrade the firmware so I finally upgraded each device to the latest firmware V2.3.5.30 (that was a nighmare by itself) and now our internet access has become a disaster. Internet sites are unreachable because https requests receive errors on the www.routerlogin.net certificate - suddenly I get notification that the the certificate expired on Aug 2, 2019 (Really???). I can log on to the Orbi router, but when I try to connect to any of the Satellites via IP Address in the web browser I get the standard "This device is blocked by Access Control in the router" as though I'm blocked in access control. That was the only way I was able to upgrade the Satellites one by one, and now I can't control them at all. Yes I moved them right up next to the router and still no luck. I am so frustrated and disappointed with this garbage. I was willing to spend money to get good coverage, and then more money for an additional satellite for further coverage. Now I have absolutely NOTHING!!!!! Does NETGEAR monitor these forums? My wife is an executive at COSTCO and she is LIVID!!!
FURRYe38 wrote:Try a factory reset and setup from scratch. Sounds like there is a mis-configuration of the system is all that needs to be cleared out.
Be sure you upgraded the RBS first before the RBR when you do a FW update.This COULD land him right back where he was
The Orbi is in router mode and is wired to a Verizon Actiontec MI424WR-GEN3I running firmware v40.21.24.
The Orbi and all three Satellites are sitting together on my dining room table all powered on.
The Orbi is wired to the wall (house is wired cat-5).
Take out the RBSs and turn them off for now. Just work with the RBR.
Having them all at the dining room table on ON is problaby causing the wifi signals to become over loaded sitting too close. 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.