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V2.3.5.30 Upgrade Has Been A Disaster
I have an Orbi router with three satellites all connected with Backhaul status "Good". Our experience has been touch and go with the Orbi with Satellites and device connections dropping intermittentl...
Your ISP modem also has a built in router:
https://www.actiontec.com/products/wifi-routers-gateways/fiber/bhr-rev-i/
Has this modem been bridged or is it working in Router mode?
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
I would recommend one of the options to help elliviate the connection problems between the ISP modem and Orbi RBR.
Then once the RBR is setup and working well, connect one RBS and get it synced. Once synced, Place the RBS at its remote location. Continue with the rest of the RBSs.
ar9 wrote:I have an Orbi router with three satellites all connected with Backhaul status "Good". Our experience has been touch and go with the Orbi with Satellites and device connections dropping intermittently. When it works its great, but working half or even much of the time is not enough. Everyone told me to upgrade the firmware so I finally upgraded each device to the latest firmware V2.3.5.30 (that was a nighmare by itself) and now our internet access has become a disaster. Internet sites are unreachable because https requests receive errors on the www.routerlogin.net certificate - suddenly I get notification that the the certificate expired on Aug 2, 2019 (Really???). I can log on to the Orbi router, but when I try to connect to any of the Satellites via IP Address in the web browser I get the standard "This device is blocked by Access Control in the router" as though I'm blocked in access control. That was the only way I was able to upgrade the Satellites one by one, and now I can't control them at all. Yes I moved them right up next to the router and still no luck. I am so frustrated and disappointed with this garbage. I was willing to spend money to get good coverage, and then more money for an additional satellite for further coverage. Now I have absolutely NOTHING!!!!! Does NETGEAR monitor these forums? My wife is an executive at COSTCO and she is LIVID!!!
FURRYe38 wrote:Your ISP modem also has a built in router:
This is a reoccuring problem. Since we're dealing with different levels of users, somehow NG needs to figure out how to work/display the setup better. Is there a warning or attention to the type of modem to be used.? Plain language please.
Advice,............ know your current system and then research the Orbi or any other network device you plan to introduce.
My ISP router (Actiontec) is at 10.10.0.1 handing out addresses from 10.10.0.2 through 10.10.0.100 and my Orbi gets static 10.10.0.200.
The Orbi is at 192.168.1.1 handing out it's own addresses including the three Satellites at 192.168.1.5, 192.168.1.6, and 192.168.1.7.
This has worked perfectly for many months. What is wrong with using Orbi for wifi on a different segment and getting WAN from my ISP router?
ar9 wrote:My ISP router (Actiontec) is at 10.10.0.1 handing out addresses from 10.10.0.2 through 10.10.0.100 and my Orbi gets static 10.10.0.200.
The Orbi is at 192.168.1.1 handing out it's own addresses including the three Satellites at 192.168.1.5, 192.168.1.6, and 192.168.1.7.
This has worked perfectly for many months. What is wrong with using Orbi for wifi on a different segment and getting WAN from my ISP router?
Nothing as long as the wifi is turned off at the ISP modem let the Orbi handle the rest. If it were me, I would get rid of the ISP router (Actiontec) altogether and let the Orbi run the entire network. Simple in this case may be better. Ask yourself 'what is the ISP router (Actiontec) doing for youy that the Orbi can't do just as well alone?
Nothing wrong persae, however you are in a double NAT condition. This can cause problems.
You can keep both routers in there current configuration, however I recommend using the modems DMZ for the Orbi RBR as suggested in option #2.
https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NATThis will help with the double NAT issue and odd connection issues.
Can't get any simpler this this.
ar9 wrote:My ISP router (Actiontec) is at 10.10.0.1 handing out addresses from 10.10.0.2 through 10.10.0.100 and my Orbi gets static 10.10.0.200.
The Orbi is at 192.168.1.1 handing out it's own addresses including the three Satellites at 192.168.1.5, 192.168.1.6, and 192.168.1.7.
This has worked perfectly for many months. What is wrong with using Orbi for wifi on a different segment and getting WAN from my ISP router?
FURRYe38 wrote:
Can't get any simpler this this.Sure they could....get rid of the ISP router (Actiontec) if they are allowed.