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Forum Discussion
V2.3.5.30 Upgrade Has Been A Disaster
I have an Orbi router with three satellites all connected with Backhaul status "Good". Our experience has been touch and go with the Orbi with Satellites and device connections dropping intermittentl...
I see a common theme here, in other posts, and Googling. My symptoms are similar. Satellite repeatedly disconnects and reconnects. It didn't before the v2.3.5.30 upgrade. I didn't upgrade the satellite first, unfortunately, and didn't see anything in the manual suggesting to do so. If that's "the issue," I'm not sure I know how to rectify it. I upgraded because I received an email from Netgear saying this was an important security update and I'm concerned about security, but why I or anyone else updates firmware is irrelevant, so please stop bringing that up. It doesn't help even a little. This is an expensive mesh network solution for home use and a firmware upgrade should work much better.
The any satellite needs to be updated first. NG should be letting users know more about this I agree. Something that should be up front and fore most about. You need to update the RBS before updating the RBR. Keep this in mind for future updates.
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite. Already have the most current RBS FW version files downloaded on to this PC.
When the satellite are reset, wait about 5 minute. The PC will get a IP address from the satellite. I believe the IP address of the satellite will be 192.168.1.250. You can look at the network status connection properties to see what the GATEWAY IP address is to verify. Use this IP address in a web browser to log in to the satellites web page. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellite to the RBR. You should be good here.
RipInGlendale wrote:I see a common theme here, in other posts, and Googling. My symptoms are similar. Satellite repeatedly disconnects and reconnects. It didn't before the v2.3.5.30 upgrade. I didn't upgrade the satellite first, unfortunately, and didn't see anything in the manual suggesting to do so. If that's "the issue," I'm not sure I know how to rectify it. I upgraded because I received an email from Netgear saying this was an important security update and I'm concerned about security, but why I or anyone else updates firmware is irrelevant, so please stop bringing that up. It doesn't help even a little. This is an expensive mesh network solution for home use and a firmware upgrade should work much better.