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Forum Discussion
Vaslo
Nov 06, 2019Guide
v2.5.0.38 is horrible and making my RBS satellite go out intermittently
Just want to post as well since I don't think management is getting the hint - since upgrading to v2.5.0.38, my RBS satellite just will not stay connected. I tried unplugging, rebooting, and resetti...
FURRYe38
Nov 06, 2019Guru - Experienced User
Try a factory reset on the RBR and RBS then walk thru the setup wizard.
Try a different browser. Clear all browser caches.
I never saw this with v38.
Vaslo wrote:Thanks for the checklist but I'm 110% sure it's the firmware - so I don't think I need to check those other things. Satellite and Router were on same version - v2.5.0.38, dont have many neighbors, signal was very strong literally until the following minute of updating the firmware, which is when we started having issues and spend several hours trying to reboot, reset, fix, etc.
I just got it manually downgraded on the Satellite with v2.5.0.30, and I already see improvement. However, when I try to manually upgrade the router following the satellite, I keep seeing:
500 Internal Server Error
It seems to be working better but now the router and satellite are different firmware versions, and I read that's a no-no.
Vaslo
Nov 06, 2019Guide
Thanks again for the tips but no way I'm doing another factory reset. Tried 3 different browsers (Chrome, Firefox, Edge) doesn't work. Tried it with clearing all their caches, still an internal server error. Going to do a restart of the PC and router and if no luck ill just leave it this way.
If there is a product manager on this board, please take this feedback to engineering that this update is trash and the engineer in charge of it should be embarassed for themself.
To anyone with this Internal Server Error issue, please note that I am using two different versions of the firmware (2.5.0.38.timewaste for the router and 2.5.0.30 for the satellite) and it appears to be working fine again. Might not for you but totally fine for me.
Thanks to all who gave advice even if I didn't use it - its very appreciated.