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Forum Discussion
jeremiahxlee
May 24, 2020Tutor
V2.5.1.16 connectivity issues
Since updating to V2.5.1.16 on RBR50 and satellite, I am having brief moments of network disruption experienced by all devices on the network. My husband and I will be on our laptops while music is s...
Mstrbig
Aug 11, 2020Master
If you are experiencing internet outages, and you say the ONT is rebooting and the white light on the Orbi is blinking, that indicates the Orbi is trying to reconnect to the dropped internet. Some thoughts, have you ever reset the ONT or changed the connection cable from the ONT to the Orbi router? When I had FIOS, I had to occasionally reset the ONT, usually after brownouts, or I would get intermittent internet outage.
daddydoitall
Aug 11, 2020Aspirant
I'm currently downgrading the firmware to see if that works. I've rebooted everything. The internet always works via ethernet but the wifi part of the router goes offline from time to time and then comes back on. I have xfinity and their system shows now outage or issues on their end when running the diagnostic. I noticed this hapopening more frequent since I upgrade the firmware a few days ago.
- FURRYe38Aug 11, 2020Guru - Experienced User
Please give feed back to the questions presented so we can get an better idea of what you have and the configuration of the Orbi system.
- MstrbigAug 11, 2020Master
daddydoitall wrote:The internet always works via ethernet but the wifi part of the router goes offline from time to time and then comes back on.
If you are having WIFI only issues and your ISP modem/router's WIFI is turned off, you may be experiencing WIFI inference. Try changing the channel.
- daddydoitallAug 11, 2020Aspirant
The ISP modem has no wifi capabilities.