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will79's avatar
will79
Initiate
Dec 02, 2017

Very disapointed with Orbi parental controls

Just set up Orbi wifi. As stated above I cannot believe how bad the parental controls are. It's like a router from 10 years ago, not able to set time schedules for individual users and devices. I'm very sad I didn't due enough research. Not good enough in a device this expensive.

16 Replies

  • I agree where are the timers on the parental controls or guest controls? I May have return this Obri to Cos

    tco for refund

  • Yes, it's a horrible, horrible mess. Between the orbi app, the genie app on my phone, the genie app on my mac, plus OpenDNS (not to mention the orbi router web UI!), one has to jump around and log into different things to try and figure out what can, and cannot (mostly cannot) be done.

    For instance, I'd like to have a different filtering level for my guest network. Is this possible? I don't see how.

    I'd like to limit my kid's access from his 4 devices to certain times of the day, but allow me or my wife to easily relax the restriction when desired. Again, doubtful, but I dont really want to get back into all the UIs and try to figure it out.

  • This system is not cheap.

    Previously the parental controls were pretty decent. 

    I need to control the days of the week and times that my children can access the network. 

    I have a son that likes to sneaks onto video games late at night with his phone or playstation. A system as advanced as ORBI should allow a parent to control their child's days and times of access. 

     

    The fact you have taken this feature away and now use an app to charge is Lame!  Unless this is changed, I will not be purchasing NETGEAR products again. Not recommending your products!

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Do your router model have the Disney Circle feature? You might look in to this. 

      • bobbarkerr's avatar
        bobbarkerr
        Initiate

        I cannot believe you cannot time restrict specific computers.  I am taking mine back.

    • Manuelgonzalez1's avatar
      Manuelgonzalez1
      Initiate
      I agree, I will NOT be purchasing the orbi again. I spent a crazy amount of money for the router and now that want a monthly fee for a subscription. What a rip off.
      • useruser38676's avatar
        useruser38676
        Tutor

        agree.

         

        If you researched non-NETGEAR parental controls, please post your experience. 

        I desperately need to distinguish weekend from weekday and opendns does not have that.

  • Circle isn't much better, you have to pay another $10 a month to get what can actually get via  Tomato or Merlin router. I already paid 250 for my Orbi now I have to pay $120 of perpetual support to get SSLinspect, blah. The free option of Circle is useless. I should have bought the ASUS andloaded Merlin. Performance sucks on the Orbi due to the implementation of SSL inspection. I wonder what Disney is doing with this information, selling it to thrid parties I asume. December buying a new router that supports Merlin done with this garbage.