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Forum Discussion
Richards95
Apr 25, 2022Aspirant
Very slow Wi-Fi with Orbi RBR20
Hello, Since I moved to my new house I got a very unstable and slow Wi-Fi connection/network. The strange thing is that with my Wi-Fi of the actual service provider the connection is way better. ...
KevinLiT
Apr 25, 2022NETGEAR Moderator
Hi Richards95,
I understand that you are having connectivity issues with your RBR20. This issue occurs when the Orbi is introduced to the network. It seems to be a configuration issue between the ISP router and the Orbi.
plemans is correct, putting your Orbi system into Access Point mode can resolve this issue.
To switch to access point mode please follow the steps below:
- First, navigate to orbilogin.com
- Next, on the home page navigate to ADVANCED > Advanced Setup > Router / AP Mode.
- Then, select the AP mode radio button.
For more information about access point mode configurations navigate to the link below:
The latest firmware for your device is v2.7.2.24. To upgrade to the latest firmware please follow the steps below:
https://www.netgear.com/support/product/RBR20.aspx#download
For more information on manually updating your RBK20 please navigate to the link below:
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite
Please let me know if this helps!
Best,
Kevin
Community Team
Richards95
Apr 28, 2022Aspirant
Hi Kevin,
It seems to be fixed for now. Strange thing is that it already was in AP modus... I just followed the steps again and now the internet speed is pretty much the same as when I connect to the ISP Wi-Fi. I'll test it out the upcoming days and will come back if there are any issues. Thanks for your support.