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Forum Discussion
quashck
Jun 15, 2021Aspirant
Very strange problem with Orbi RBR50
Recently after doing nothing with my internet setup a new connection with no password appeared into the wifi list under the name ORBI96_Touch. I cannot connect to this nor do I see it in the orbi app...
plemans
Jun 15, 2021Guru - Experienced User
If you shut off a satellite, does it disappear?
Then try shutting off the primary router to see if it disappears.
Just trying to figure out if its actually your network (and what device) or not.
- quashckJun 16, 2021Aspirant
I just tested and disconnected both satellites but the ORBI_TOUCH connection is still there. And I forgot to add I already tried resetting everything with a pin on all satellites and router
- plemansJun 16, 2021Guru - Experienced User
so if you shut off the satellites and the router, its still there?
It'd seem to indicate it isn't from your system
- quashckJun 16, 2021Aspirant
Yea just tested and the connection is still there even with the router and satellites disconnected. I just find it strange that the connection has the same name as mine and I have contacted neighbours to confirm that its not theirs. But it seems the random disconnections have suddenly stopped and the only problem now being that my printer won't connect to the wifi anymore