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Forum Discussion
nywolf
Dec 14, 2022Aspirant
Video buffering and slow internet
Same issue since firmware upgrade. Streaming TV shows buffer and video calls freeze.
FURRYe38
Dec 14, 2022Guru - Experienced User
Not much to go on.
What NG product are you referring too?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.