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Forum Discussion
TenKB
Apr 07, 2020Aspirant
Video conferencing network reconnects
I have an Orbi RBR50 with two satellites RBS50 in router mode. After a growing internet connection dropping issue (for which I read a number of community posts), I updated the firmware (2.5.1.8) on ...
TenKB
Apr 07, 2020Aspirant
The modem is: NETGEAR Cable Modem CM700.
I have followed the instructions in the KB on placement as I have looked at that previously.
All the wifi suggestions you gave I have tried already previous to this post. However, I am not sure how they are relevant since I mentioned this issue occurs on a wired connection as well.Circle and Armor are disabled.
What came with the unit is a Cat5e. I will swap with a Cat6.
If the problem persists, are we talking about a bad unit? Or do you have any other suggestions?
FURRYe38
Apr 07, 2020Guru - Experienced User
Ya kind of points to something on the RBR or between the RBR and modem.
When was the last time the modem was fully powered OFF for 1 minute then back on?
You can try downgrading FW on the RBR and see if this helps any. V30 would be last working version.
Or try voxel FW:
https://community.netgear.com/t5/Orbi/Voxels-FW-available-for-50-series-Orbi-only-available/m-p/1883615#
You can revert back to stock FW if it doesn't work out for you.