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Forum Discussion
Video conferencing network reconnects
I have an Orbi RBR50 with two satellites RBS50 in router mode. After a growing internet connection dropping issue (for which I read a number of community posts), I updated the firmware (2.5.1.8) on ...
TenKB wrote:........ What I am seeing now is that if I am using a video conferening app (i.e. Zoom, Webex, Skype) where I am broadcasting video, the video will freeze. The audio (via wifi calling) will continue only where I can hear others, but they cannot hear me. It takes about 30-40 secs or so, and it will recover. Before it recovers, internet browsing stops working briefly as well. ..............
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This can be either of two issues:
1. It can be a similar problem to what was experienced in the Orbi AX lately as seen in this post: https://community.netgear.com/t5/Orbi-AX/RBR850-Frequent-Disconnects-Starting-March-9th-AM-EST/m-p/1871558. In that case Netgear has to do something in the Cloud to fix this.
2. This can also be an isseu with the ISP lease time. A suggested workaround fix can be seen in this post: https://community.netgear.com/t5/Orbi/Another-RBR50-Dropping-Internet-Connection/m-p/1875385/highlight/true#M84882