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Forum Discussion
Dimitris76
Mar 26, 2019Initiate
Video dropouts - disconnect from Wireless IP cams?
I bought a 3-piece Orbi kit (one router, 2x satellites) last Friday. The installation was a breeze and I couldn't be happier with the coverage in my 4000sq.feet - two level home.
I have smokin fast...
- Mar 27, 2019
The house is 230m2 on each floor - two floors. The distance between router (ground level) and each satellite on upper floor is approximately 15m.
The modem is a Genexis DRG886. The automatically chosen channel was 6.
But all this are of no importance because I have never had any problem with extrenal routing to/from internet or all the other WiFi devices. Only the cameras disconnected.
Short preamble did not help as well - IT FIXED IT! :)
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FURRYe38
Mar 27, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Glad the Preamble change helped as well.