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Solved
Video dropouts - disconnect from Wireless IP cams?
I bought a 3-piece Orbi kit (one router, 2x satellites) last Friday. The installation was a breeze and I couldn't be happier with the coverage in my 4000sq.feet - two level home.
I have smokin fast...
The house is 230m2 on each floor - two floors. The distance between router (ground level) and each satellite on upper floor is approximately 15m.
The modem is a Genexis DRG886. The automatically chosen channel was 6.
But all this are of no importance because I have never had any problem with extrenal routing to/from internet or all the other WiFi devices. Only the cameras disconnected.
Short preamble did not help as well - IT FIXED IT! :)
.
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Glad the Preamble change helped as well.
The house is 230m2 on each floor - two floors. The distance between router (ground level) and each satellite on upper floor is approximately 15m.
The modem is a Genexis DRG886. The automatically chosen channel was 6.
But all this are of no importance because I have never had any problem with extrenal routing to/from internet or all the other WiFi devices. Only the cameras disconnected.
Short preamble did not help as well - IT FIXED IT! :)
.
Glad it fixed it. Thanks for confirming.
FYI about your ISP ONT. Seems to be a gateway router as well. If yoru not having issues then thats fine.Modem Combo Units:
This would be a double NAT condition which isn't recommended. Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopPlease mark your post as solved so others will know for future reference.
Good luck and enjoy. :smileywink: