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Forum Discussion
CJHIV99
Apr 18, 2020Aspirant
Video Streaming & Various Issues with RBK50
Hey everyone, Lately I've been having a few issues with my recently purchased Orbi Mesh System. It's the RBK50, which was purchased from BestBuy: https://www.bestbuy.com/site/netgear-orbi-ac3000-...
CrimpOn
Apr 18, 2020Guru - Experienced User
If the download speed is consistently 500mb, that would seem to make QoS irrelevant. Even if you were simultaneously streaming 10 HD videos, that would not consume 500mb and QoS would think they all have the same priority.
Have you done a SpeedTest when these episodes occur? My download speeds vary during the day.
I have seen news reports that the major streaming services are suffering "overload" and are responding (in Europe at least) by reducing resolution to lower bandwidth requirements. Is one of the streaming services more prone to buffering than others?
- CJHIV99Apr 18, 2020Aspirant
I have actually, and the lowest I've seen the speeds dip down to are around 425 or 450. Though typically they're very consistent.
And I haven't seen any particular issues with one over another.
- CrimpOnApr 18, 2020Guru - Experienced User
What we normally advise is to determine whether the problem lies with the ISP or the Orbi by disconnecting the Orbi from the modem, connecting a computer directly to the modem, and checking for a difference. That's sort of impractical in this instance because the streaming is almost certainly to TV's that are nowhere near the modem and may not have ethernet jacks.