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Forum Discussion
RichardCP
Sep 10, 2017Follower
Virgin Media Hub3 and Orbi
I live in quite a large (5 bed - 4 storey) Victorian house and currently have a Virgin Hub3 on the ground floor and one Netgear WN3000RP extender in an upstairs room. This is not sufficient for adeq...
DB2k
Aug 22, 2018Aspirant
Did this all get resolved? My new Orbi RBK50 and my virgin superhub 3 are not friends.
Sometimes it's stable for hours then it is just unusable for hours on end as the internet connection drops from the virgin hub and then it keeps trying to restablish connctivity. I talked to Virgin and the engineer things its the Orbi doing something. I have no idea how the Orbi can be making the Virgin hub drop it's internet connection - anyone else seen that?
My SH3 is set in modem mode with wifi disabled (red light on the front of the box).
I haven't done anything specific to the Orbi but I'm now wondering if I need to change the DMZ settings perhaps?
Frustrating!
koregan123
Aug 22, 2018Tutor
Hi Db2k
’Resolved’ is a strong word. I found the best setup for me was to setup the SH3 in Router mode (note not modem), disable the wifi and add the Orbi IP address to the SH3 dmz. I still had some issues however moving the Orbi satellite around seemed to solve that over time (my devices seemed to mess around reconnecting to either the satellite or main router a lot). I found that the satellite can be ‘too close’ as well as ‘too far away’ which makes the whole setup seem a little flaky if you want my honest opinion.
i also downgraded the firmware on both router and satellite to an older much more stable version as the newer versions of firmware seemed to introduce a ton more issues (there are plenty of posts on here outlining the last ‘stable’ firmware upgrade for your specific model - hopefully this has been resolved recently)
i have since taken the plunge to have my entire house hard wired with cat6 as i was frustrated with crappy coverage and dropped commections so i will likely be posting questions on here soon about using a hard wired backhaul in my setup once the system is put in.
good luck - many of my friends told me that £350 for a wifi router in a medium sized 3 bed semi was overkill but i still havent cracked reliable and stable wifi - one day maybe
for me this system is over complicated and netgear should really focus on the basics of coverage, dropped connections and speed. They seem more interested in introducing new features like daisychaining instead of solving the ‘satellite is too close’ kind of basic flakiness.
Hope this helps
- DB2kAug 22, 2018Aspirant
Right right
Interesting.. I'll change mine from modem to router and try to get the IP into the DMZ on the hub.
I'll look at the firmware for sure after this. Mine's been pretty stable wifi wise - even when the internet drops the wifi remains stable and my one sattellite looks like it's working well too - coverage down the garden! Yeah I have a 2 bed semi and so again, it's probably overkill but frankly, I'd rather have too much over not enough signal!
Really appreciate the reply. If I still have problems I think I'll start a new thread perhaps. Hopefully there will ne a new firmware soon to address any existing problems!
thanks
David