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Forum Discussion

RichardCP's avatar
RichardCP
Follower
Sep 10, 2017

Virgin Media Hub3 and Orbi

I live in quite a large (5 bed - 4 storey) Victorian house and currently have a Virgin Hub3 on the ground floor and one Netgear WN3000RP extender in an upstairs room.  This is not sufficient for adeq...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 27, 2018

Disable the Airprint on the HP printer and test the Orbi again...Orbi should work well if set up right.

 

andrewjboswell wrote:
Adding to my previous reply about configuring Orbi with Virgin Hub by resetting both boxes, I just found out the Virgin hub is in modem mode, so wifi is off from that box.
I recently purchased an HP Envy printer but I couldn’t use it as an AirPrint printer until I switched the Orbi Satellite off. The printer was treating it like a second network. Now the AirPrint works beautifully but the Orbi Satellite is banished to my garage. Money wasted.

 

andrewjboswell's avatar
andrewjboswell
Tutor
Sep 27, 2018

I bought the HP printer so I could use AirPrint. My point is that it doesn’t work with Orbi Satellite. Disabling Airprint isn’t an option.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Sep 27, 2018

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

     

    Where was the printer in relation to distance from the router and satellite. If the printer if broadcasing its own wifi, this would cause interference with the Orbi Wifi. What channels is the printer using? Channels would need to be far and separate from the Orbis Wifi.
    You should contact HP about this and see if they have any information regarding there printer working with the Orbi.


    What channels are you using on the Orbi? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

    Try disabling the following and see:
    MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

     

    Disabling the wifi on the printer is only to see if it helps with the Orbi Wifi.

     

    andrewjboswell wrote:

    I bought the HP printer so I could use AirPrint. My point is that it doesn’t work with Orbi Satellite. Disabling Airprint isn’t an option.

     

  • andrewjboswell's avatar
    andrewjboswell
    Tutor
    Sep 27, 2018

    Thanks for your thoughtful reply. 

     

    I have no problem with the Orbi satellite other than it prevents AirPrint from working. Apart from that it works fine.

     

    I was just posting here to help anyone else faced with the same issue.

     

    Thanks,

    Andrew