After the better part of three months, hours on the phone to support, multiple emails chasing them up for progress and dozens of attempts at getting some communication here, the end result is Netgear quite obviously haven't even attempted to address the VLAN tagging issues. It's not like they're difficult to reproduce... When you buy Orbi you're buying sloppy engineering, hollow promises, worthless support and no communication whatsoever. If you're happy waiting three months for a fix to a crippling issue, only to get another broken firmware update, Orbi is your product. If not, look elsewhere. I've sold my Orbi RBK50 at a loss.Never again.

i have tested a fw solution here and the vlan tagging is now working so am confident it will be released soon , not sure if it will be a specific release or in a combined release and not sure of time frame for release but i can say i have tested it and it works here for my wan vlan needs

It's not fixed. peteytesting was talking nonsense. Your options are get a cheap smart switch like the Netger GS105E (about $50) and put it between the Orbi and your modem to do the VLAN tagging instead, or sell your Orbi and get a WiFi router from a company who actually support their products.

Sorry it's broken for you.My experience was the exact opposite. It worked great the first time I tried it. I'm using Centurylink gigabit internet and I needed a router with vlan tagging and pppoe that worked. I had google wifi but neither of them worked. Orbi just worked.

Are you using Orbi in AP or router mode? And have you tried rebooting to see what happens? I'm glad it worked for you, but either way, the support si still a joke. I still have an open ticked with netgear, they haven't responded in weeks.

just letting you know that the vlan tagging issue should be fixed in the next fw release

VLAN tagging still broken in 2.0, after months of working with support I'm done.

14 Replies

JoelM3d
Tutor
Sep 29, 2017
Sorry it's broken for you.
My experience was the exact opposite. It worked great the first time I tried it. I'm using Centurylink gigabit internet and I needed a router with vlan tagging and pppoe that worked. I had google wifi but neither of them worked. Orbi just worked.
- scornwell
  Apprentice
  Oct 05, 2017
  Are you using Orbi in AP or router mode?
  
  And have you tried rebooting to see what happens?
  
  I'm glad it worked for you, but either way, the support si still a joke. I still have an open ticked with netgear, they haven't responded in weeks.
  - peteytesting
    Hero
    Oct 05, 2017
    just letting you know that the vlan tagging issue should be fixed in the next fw release

Forum Discussion

VLAN tagging still broken in 2.0, after months of working with support I'm done.