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Forum Discussion
PWBerry
Feb 09, 2019Guide
Voice over Wifi
Cell service in my area is bad, so I use voice over WiFi on my iPhone. My internet service max speed is only 12 MBS, very slow. Once I switched to using the RBK50 mesh router, about 50% of the times t...
FURRYe38
Feb 09, 2019Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What phone are you using when making these calls?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using? Try WPA2 and AES only.
Try enableding Beamforming and MIMO.
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Disney Circle: https://community.netgear.com/t5/Orbi/WARNING-Firmware-2-2-1-210-is-junk/m-p/1667485/highlight/true#M45926
PWBerry wrote:
Cell service in my area is bad, so I use voice over WiFi on my iPhone. My internet service max speed is only 12 MBS, very slow. Once I switched to using the RBK50 mesh router, about 50% of the times the person on the other end of the phone says my voice is choppy. This did not happen with my
previous router. Is there a setting that will give my
iPhone connection more bandwidth to stop the choppy voice?
- PWBerryFeb 10, 2019Guide
Answers to your question:
What FW is currently loaded? V2.2.1.210
What is the Mfr and model# of the ISP modem the NG router is connected too? AT&T Arris NVG589
Is the Orbi system operating in Router or AP mode? RouterWhat phone are you using when making these calls? iPhone 6 and iPhone 7+
What is the size of your home? Sq Ft? 4000
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. around 50 feetWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. 2.4HGz = Auto and 5GHz = 48
Any Wifi Neighbors near by? If so, how many? No
What WPA security modes are you using? Try WPA2 and AES only. Using WPA2-PSK [AES]- FURRYe38Feb 10, 2019Guru - Experienced User
Your ISP modem already has a built in router and wifi. This will cause problems with the Orbi and devices connected to the orbi and cause a double NAT condition which can also cause other problems.
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
PWBerry wrote:
Answers to your question:
What FW is currently loaded? V2.2.1.210
What is the Mfr and model# of the ISP modem the NG router is connected too? AT&T Arris NVG589
Is the Orbi system operating in Router or AP mode? RouterWhat phone are you using when making these calls? iPhone 6 and iPhone 7+
What is the size of your home? Sq Ft? 4000
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. around 50 feetWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. 2.4HGz = Auto and 5GHz = 48
Any Wifi Neighbors near by? If so, how many? No
What WPA security modes are you using? Try WPA2 and AES only. Using WPA2-PSK [AES]