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Forum Discussion
Mgomez85
Jan 15, 2017Apprentice
VPN Service Help
Was wondering if anyone can help! My vpn service is not work at all! No matter which port I try udp or tcp! Open vpn can't seems too connect at all! I worked when I first got the orbi but now it's not...
MasterChief86
Jan 16, 2017Aspirant
ummm... you'll have to narrow down a bit. Is it working without a VPN? If not, try doing all of the following to narrow down to your pain point.
1. Try conencting your VPN to other devices, smartphones, tablets, other laptops/macbook
2. try using a different vpn like Ivacy, HSS, pure or any other you could find
3. Have you tried changing the numbers?
4. Double-check if all of your hardware is perfectly functional
- Mgomez85Jan 16, 2017Apprentice
2017-01-16 08:48:43 Server poll timeout, trying next remote entry...
2017-01-16 08:48:43 EVENT: RECONNECTING
2017-01-16 08:48:43 Contacting 69.122.xxx.xxx:12980 via UDP
2017-01-16 08:48:43 EVENT: WAIT
2017-01-16 08:48:43 SetTunnelSocket returned 1
2017-01-16 08:48:43 Transport Error: UDP connect error on 'xxxxxxxxxxx.ddns.net:12980' (69.122.xxx.xxx:12980): Network is unreachable
2017-01-16 08:48:43 Client terminated, restarting in 2...
2017-01-16 08:48:45 EVENT: CONNECTION_TIMEOUT [ERR]
2017-01-16 08:48:45 EVENT: DISCONNECTED
2017-01-16 08:48:45 Raw stats on disconnect:
BYTES_OUT : 350
PACKETS_OUT : 25
UDP_CONNECT_ERROR : 5
CONNECTION_TIMEOUT : 1
N_RECONNECT : 9
2017-01-16 08:48:45 Performance stats on disconnect:
CPU usage (microseconds): 45685
Network bytes per CPU second: 7661
Tunnel bytes per CPU second: 0
2017-01-16 08:48:45 EVENT: DISCONNECT_PENDING
2017-01-16 08:48:45 ----- OpenVPN Stop -----thats my open vpn log file, of course where it says xxx is my info masking but of the life I don't understand why it's not won't connect when my dns works! 😩😑
- MasterChief86Jan 17, 2017Aspirant
you can go to router's settings by:
1. opening the browser on your device
2. entering the router's IP, refer to your device or vendor for this
3. enter credentials and browse through the settings (usually somewhere in UDP/ADP port)
- Mgomez85Jan 20, 2017Apprentice
ok so my TUN port keeps staying blocked but my TAP port is opened, how do i fixed this? no matter what i change my port number too same result, TAP stays open and TUN stays closed, find that a bit odd to be honest
- Mgomez85Jan 20, 2017Apprentice
ok after messing around with settings over and over again! i finally figured out the issue! FOR SOME STRANGE REASON (netgear hardware 101 *sigh*) when i put any device in DMZ!! it locks up my TUN ports!! and will not open it for VPN!!! TAP remain opened!! after disabling DMZ it OPENED up all ports as it should! i know i wasnt crazy and never ran into this problem on my asus router! find that a bit odd that DMZ affects ports of other service -.- but anyways hope this help anyone if they were to run into my problem in the future!! now i gotta figure out how to open the ports to my camera DVR >.> thanks netgear! ugh!