NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

kfkchatt's avatar
kfkchatt
Aspirant
Mar 06, 2019

VPN

Cannot get VPN setup.  Also remote management reports that my device is offline when i know it is not.  Getting Server certificate not setup or something.  Support already over with 3 months for a 40...
Troubleshooting
Chuck_M's avatar
Chuck_M
Mentor
Mar 06, 2019

Can you please describe your setup including the Orbi Model #, # of satellites, modem make/model you are connected to, firmware version, etc?

  • kfkchatt's avatar
    kfkchatt
    Aspirant
    Mar 06, 2019

    RBR20.  With two satelites.  I have a gigabit internet connection.

    • kfkchatt's avatar
      kfkchatt
      Aspirant
      Mar 06, 2019

      NETGEAR Orbi Whole Home Mesh WiFi System - WiFi router and 2 satellite extenders with speeds up to 2.2 Gbps over 6,000 sq. feet, AC2200 (RBK23)

      • Chuck_M's avatar
        Chuck_M
        Mentor
        Mar 06, 2019

        And what is the make/model of what the RBR50 is plugged into?  That will be key to the solution here.