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Cannot get VPN setup. Also remote management reports that my device is offline when i know it is not. Getting Server certificate not setup or something. Support already over with 3 months for a 40...
RBR20. With two satelites. I have a gigabit internet connection.
NETGEAR Orbi Whole Home Mesh WiFi System - WiFi router and 2 satellite extenders with speeds up to 2.2 Gbps over 6,000 sq. feet, AC2200 (RBK23)
And what is the make/model of what the RBR50 is plugged into? That will be key to the solution here.
There is no modem. I have direct internet access through ISP. is that what you were asking? Ethernet plugged into main. Then two satelites connected wirelessly
Ok...
I recommend before you start any other troubleshooting, you update to the current (.32) firmware which has improved backhaul reliability.
The trick on the upgrade is that your RBR50 has to be updated to an intermediate firmware version (2.2.1.212) before going final with the .32 version.
Here is the link for the intermediate firmware:
https://www.dropbox.com/s/34qdnx73uikusf7/RBR50-V2.2.1.212.zip?dl=0
The final version (2.3.0.32) is found here:
https://kb.netgear.com/000060603/RBR50-RBS50-Firmware-Version-2-3-0-32
You will flash both the satellites as well as the router.
Recommend you be connected to your router via ethernet (rather than wireless) to do the flashing.
Also, flash the router to the intermediate version, then after reboot, flash each satellite to the final version and then flash the RBR50 to the final version (in that order).
