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Forum Discussion
kfkchatt
Mar 06, 2019Aspirant
VPN
Cannot get VPN setup. Also remote management reports that my device is offline when i know it is not. Getting Server certificate not setup or something. Support already over with 3 months for a 40...
ekhalil
Mar 06, 2019Master
kfkchatt wrote:
....... Also remote management reports that my device is offline when i know it is not. ......
- Are you trying remote management from a browser or from the Orbi app?
- If from browser, is Remote Management enabled under >> ADVANCED >> Advanced Setup >> Remote Management?
- If from Orbi, is Remote Management enabled in the app under >> Menu >> SETTINGS >> Remote Management?
- kfkchattMar 06, 2019Aspirant
When i connect to app on phone. it says connect remotely. when i do my device listed as RBR20 is offline. I know this is not the case.