Wake Word on Orbi Voice Alexa

Mstrbig
Master
Aug 13, 2020
Normally you can Say "Alexa, change the wake word", but I guess Netgear forgot to include this important feature.
- Mstrbig
  Master
  Aug 13, 2020
  I also just noticed that The Orbi Voice with Alexa is missing quite a few commands that the real Amazon Echo does. I really thought the RBS40V with Alexa was going to have exactly the same features that alexa supports. But certain commands my Son's Echo has are missing. I hope someone from Netgear can shed some light on this before I return it.
bergertime
Initiate
Aug 27, 2020
There are a host of features missing from the Orbi Voice that other (including non-Amazon) Alexa devices possess. Changing the wake word, using the announce function, playing music for Apple music, just to name a few missing features. And Netgear continues to do nothing about it. It's very disappointing. Netgear's firmware update pace is abysmal. Asus is orders of magnitiude more active in maintaining their devices' firmware.

It's too bad. The Netgear Voice has the potential to be a nearly perfect device for many people. Instead, it's a half-baked, half-supported flop.
- NJP01
  Aspirant
  Sep 28, 2020
  Sad. Getting ready to return mine... and give it a 1-star review.
  
  Can’t add to groups (for whole-house music)
  Can’t change wake-word
  Can’t announce
  Can’t drop-in
  Can’t even barely get it to work with my orbi system
csilveira
Tutor
Sep 06, 2020
That is what I call a serious oversight. Why would Netgear include a less than fully functional Alexa and not advertise it as to what it is? That is disingenuous and very similar to the parental controls on their Wi-Fi 6 products.

It looks like everyone needs to lower their expectations with Netgear products.

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