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Forum Discussion

talex101's avatar
talex101
Initiate
Jan 30, 2018

Wall plug satellite shows 'config sync' for backhaul status. What's that?

on the orbi status page one satellite says 'good' under backhaul status but my plugin satellite says 'config sync.' Does that mean it's connected but not very well or what? I have to say that I'm sic...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Feb 01, 2018

Config sync is just the satellite getting connection have you tried to power cycle the unit and see if it goes away?

 

DarrenM

  • mgarrucho's avatar
    mgarrucho
    Tutor
    Feb 01, 2018

    Hi DarrenM, yes. I powered it off then back on and it did went away. Now it's all good. Thanks.

  • talex101's avatar
    talex101
    Initiate
    Feb 03, 2018

    Yep, power-cycled it numerous time, same deal.

  • TactSeven's avatar
    TactSeven
    Aspirant
    Feb 10, 2018
    wrote:

    Config sync is just the satellite getting connection have you tried to power cycle the unit and see if it goes away?

     

    DarrenM

    Thank you DarrenM!  Waiting a hours (heck it was days) did not help.  Power off, PowerOn.  Good.

    • dmw15's avatar
      dmw15
      Tutor
      Feb 13, 2018

      Ever since upgrading to firmware .18 this same things happens to me alot now. I, like many others are getting pretty sick of this happening especially since this expensive system is more problematic than my older and cheaper ASUS router.

      • grecni's avatar
        grecni
        Initiate
        Mar 19, 2018

        My RBR40 was at firmware V2.1.2.18, my wall plug satellite at V2.1.2.2 and I was having the same problem with the satellite staying at "config sync". I downgraded the router firmware to 2.0.0.56 and the problem went away.