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Forum Discussion
TrickyRic
Jul 24, 2020Aspirant
warning do not buy ORBI exterior melting
WARNING DO NOT PURCHASE RBK50/ AC3000 NETGEAR WILL NOT REPLACE THESE FAULTY UNITS THE EXTERIOR OF THE UNIT IS FAULTY AND DETERIORATES IN HUMID CLIMATES AND BECOME STICKY IT CAN NOT BE CLEANED ...
Retired_Member
Jul 24, 2020Yeah, it's a royal pain in the ***. Mine have been sticky roughly since a year after I bought the RBK50 combo some three years ago. Nothing much I can do about it too. Luckily they're both out of sight so I don't notice it much and they function just fine, but for the amount of money you spend it definitly should be better.
Mikey94025
Jul 25, 2020Hero
Fortunately the stickiness is only cosmetic and doesn't hamper the actual performance of your Orbi. It's a common issue with some rubber and plastic products. Here are some suggestions on how to clean sticky rubber: https://www.instructables.com/id/How-to-Clean-Sticky-Rubber/
- TrickyRicJul 25, 2020Aspirant
Well Mikey I'm guessing you work for Netgear.
You don't know what your talking and neither does the fool in the video.
You just googled it I suspect.
Its common knoweledge that alcahol actually breaks down plastic neoprene and rubber.
Unless the Orbi is made of some new material a Netgear material scientist dreamt up.?
Alcohol it not a fix it but will make the deterioration worse.
- Mikey94025Jul 26, 2020Hero
OK, but no I don't work for Netgear. Just a long-time customer of the Orbi RBR50.
- FURRYe38Jul 26, 2020Guru - Experienced User
That would be incorrect thinking. Once the surface is cleaned OFF with the alcohol, then a different covering should be re-appled over the cleaned plastic case. Like a non lead based spray paint. Then this would help stop and prevent continued degradation of the plastic. This doesn't take rocket science. Seems that mostly users post about this condition maybe in more humid environments. I have a friend who has had this Orbi since 2017 since we got it installed and hasn't seen this issue. I know this has i have his spare RBS50 in my home. Haven't seen this with these products. But we live in a dry climate.