NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jeraboom's avatar
jeraboom
Star
Oct 13, 2020
Solved

Web UI says RBW30 Update Failed, but there is no update available.

I have a system with an RBR50, 2 RBS50s, and 1 RBW30. When I use the router Web UI to check for firmware updates, it first attempts to download new firmware for the RBW30 and then says "Update Faile...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 21, 2020

Do you have access to the RBWs web page? Look for the IP address on the RBRs connected devices page. Use the IP address given to the RBW to access it's web page. Log in will be same as RBR. 

Tgterm's avatar
Tgterm
Guide
Oct 21, 2020

good thought, except the RBW30 does not accept the password I use to gain access to my RBR50.  I even try the default password, and no joy.  One hurdle after another.  Any thoughts on how to reset the RBW30 password or why it does not accept the password from my RBR50?

 

Thanks!

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 21, 2020

    Check the user manual for password defaults...


    Try a factory reset with the RBW and re-sync it to see if it will connect and the the admin and PW from the RBS50...I believe it should