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ScottWay's avatar
ScottWay
Aspirant
Jan 28, 2020
Solved

Webcam streaming issues

I am having issues with streaming webcams from a university campus. These stream perfectly from every location I visit with my computers and phones:  coffee shops, work place, other peoples homes. Th...
  • ScottWay's avatar
    ScottWay
    Feb 02, 2020

    I think its *FIXED*!! Thanks to everyone for the advise and support.

     

    I had unplugged and cycled my Spectrum modem many times. Today I decided to RESET it. Well, that did the trick. It seems crazy to me but that was it. How very odd.

     

    Thanks again to everyone in the NG support pages!

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 28, 2020

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

 

What devices do you have that you use to stream from these cameras? 


What is the size of your home or apt? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

  • ScottWay's avatar
    ScottWay
    Aspirant
    Jan 29, 2020

    I have firmware V2.5.0.38

    I have a Spectrum modem PC15

    Orbi is in Router mode.

    I have a 3000 sq ft house and the two satelites are approx 30-40 ft from the base, but the devices all connect to the base (a whole other problem).

    All devices have trouble in my home with thsi particulr sites webcams., Android phones, Lenovo desktop, Dell laptop.

    Settings are:

    WIRELESS SETTINGS (GENERAL)
    Region North America
    2.4G Channel Auto ( 7 )
    2.4G Mode Up to 400 Mbps
    5G Channel 36+40+44+48(P)
    5G Mode Up to 866.7 Mbps


    All these are enabled:

    Enable Daisy-Chain Topology
    Explicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices
    Enable MU-MIMO
    Enable Fast Roaming

    I will try disabling a few of the settings you mention. I have tried these in the past but will again.

    • tomschmidt's avatar
      tomschmidt
      Virtuoso
      Jan 29, 2020

      ScottWay, you are running v2.5.0.x firmware, and it was retracted by Netgear after many bugs were found.  NG disabled autoupdate in recent releases due to the issues that it has caused.  I suggest manually upgrading your RBR50 and RBS50 to v2.5.1.8 available from https://www.netgear.com/suppzio fort/product/RBK53.aspx#download

       

      1. Backup your settings of the RBR50 router (in case you need to restore or revert)

      2. Download the zip file for both the RBR50 router and RBS50 satellite

      3. Unzip the files

      4. Manually upgrade the firmware on the RBS50 satellites first using the RBS-v2.5.1.8.img file

      5. Finally, upgrade the firmware on the RBR50 router using the RBR-v2.5.1.8.img file

       

      ScottWay wrote:

      I have firmware V2.5.0.38

      I have a Spectrum modem PC15

      Orbi is in Router mode.

      I have a 3000 sq ft house and the two satelites are approx 30-40 ft from the base, but the devices all connect to the base (a whole other problem).

      All devices have trouble in my home with thsi particulr sites webcams., Android phones, Lenovo desktop, Dell laptop.

      Settings are:

      WIRELESS SETTINGS (GENERAL)
      Region North America
      2.4G Channel Auto ( 7 )
      2.4G Mode Up to 400 Mbps
      5G Channel 36+40+44+48(P)
      5G Mode Up to 866.7 Mbps


      All these are enabled:

      Enable Daisy-Chain Topology
      Explicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices
      Enable MU-MIMO
      Enable Fast Roaming

      I will try disabling a few of the settings you mention. I have tried these in the past but will again.

       

      • ScottWay's avatar
        ScottWay
        Aspirant
        Jan 29, 2020

        Oh wow, well that is great news I think :-) 

         

        I never read about them disabling autoupdate.

         

        I will give this a whirl tomorrow. I need to abort for the evening. Thanks and I will report back!

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jan 29, 2020

      Try setting a manual channel 1, 6 or 11 on 2.4Ghz. 

       

      And please try manually updating FW. RBS first then RBR lastly.