NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ScottWay
Jan 28, 2020Aspirant
Webcam streaming issues
I am having issues with streaming webcams from a university campus. These stream perfectly from every location I visit with my computers and phones: coffee shops, work place, other peoples homes. Th...
- Feb 02, 2020
I think its *FIXED*!! Thanks to everyone for the advise and support.
I had unplugged and cycled my Spectrum modem many times. Today I decided to RESET it. Well, that did the trick. It seems crazy to me but that was it. How very odd.
Thanks again to everyone in the NG support pages!
ScottWay
Jan 29, 2020Aspirant
I have firmware V2.5.0.38
I have a Spectrum modem PC15
Orbi is in Router mode.
I have a 3000 sq ft house and the two satelites are approx 30-40 ft from the base, but the devices all connect to the base (a whole other problem).
All devices have trouble in my home with thsi particulr sites webcams., Android phones, Lenovo desktop, Dell laptop.
Settings are:
WIRELESS SETTINGS (GENERAL)
Region North America
2.4G Channel Auto ( 7 )
2.4G Mode Up to 400 Mbps
5G Channel 36+40+44+48(P)
5G Mode Up to 866.7 Mbps
All these are enabled:
Enable Daisy-Chain Topology
Explicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices
Enable MU-MIMO
Enable Fast Roaming
I will try disabling a few of the settings you mention. I have tried these in the past but will again.
tomschmidt
Jan 29, 2020Virtuoso
ScottWay, you are running v2.5.0.x firmware, and it was retracted by Netgear after many bugs were found. NG disabled autoupdate in recent releases due to the issues that it has caused. I suggest manually upgrading your RBR50 and RBS50 to v2.5.1.8 available from https://www.netgear.com/suppzio fort/product/RBK53.aspx#download
1. Backup your settings of the RBR50 router (in case you need to restore or revert)
2. Download the zip file for both the RBR50 router and RBS50 satellite
3. Unzip the files
4. Manually upgrade the firmware on the RBS50 satellites first using the RBS-v2.5.1.8.img file
5. Finally, upgrade the firmware on the RBR50 router using the RBR-v2.5.1.8.img file
ScottWay wrote:I have firmware V2.5.0.38
I have a Spectrum modem PC15
Orbi is in Router mode.
I have a 3000 sq ft house and the two satelites are approx 30-40 ft from the base, but the devices all connect to the base (a whole other problem).
All devices have trouble in my home with thsi particulr sites webcams., Android phones, Lenovo desktop, Dell laptop.
Settings are:
WIRELESS SETTINGS (GENERAL)
Region North America
2.4G Channel Auto ( 7 )
2.4G Mode Up to 400 Mbps
5G Channel 36+40+44+48(P)
5G Mode Up to 866.7 Mbps
All these are enabled:Enable Daisy-Chain Topology
Explicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices
Enable MU-MIMO
Enable Fast RoamingI will try disabling a few of the settings you mention. I have tried these in the past but will again.
- ScottWayJan 29, 2020Aspirant
Oh wow, well that is great news I think :-)
I never read about them disabling autoupdate.
I will give this a whirl tomorrow. I need to abort for the evening. Thanks and I will report back!
- ScottWayJan 29, 2020Aspirant
Could you point me to the manual upgrade instructions for the satellites?
Thx again!
- tomschmidtJan 29, 2020Virtuoso
To upgrade your satellites firmware:
1) Login to http://orbilogin.com and click on the "Attached Devices" tile. At the top of this list will be your satellites. Note the IP address of each satellite.
2) Open a browser window to the IP address of the satellite, login with the same credentials used on your router.
3) Click on the "Firmware Update" link.
4) Upload the image file for the satellite and follow the prompts.
5) Once updated, the satellite will reboot.
6) Repeat for any other satellites.
ScottWay wrote:Could you point me to the manual upgrade instructions for the satellites?
Thx again!