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Tomlister's avatar
Tomlister
Follower
Jun 30, 2019

Websites won’t load even though I am connectsd

Help! I am connected to the web and but no sites will load up and no apps work that require the internet. I am told that ‘the sites look like they are mimicking’ so that my details can be stolen. And things like my email/YouTube just won’t load. I hard tried restarting, but to no avail.

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 30, 2019

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    Is the Orbi system operating in Router or AP mode?

    Tomlister wrote:
    Help! I am connected to the web and but no sites will load up and no apps work that require the internet. I am told that ‘the sites look like they are mimicking’ so that my details can be stolen. And things like my email/YouTube just won’t load. I hard tried restarting, but to no avail.

     

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jul 01, 2019
    Tomlister wrote:
    Help! I am connected to the web and but no sites will load up and no apps work that require the internet.

    And what are you trying to connect?

     

    A wifi device? A Windows PC? Something else?

     

    What happens when you try? Some sport of error message?

     

    Tomlister wrote:
    I am told that ‘the sites look like they are mimicking’ so that my details can be stolen.

    Who "told" you that? Is sounds like gibberish.