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Forum Discussion
Gcw1
Mar 01, 2018Tutor
What am I doing wrong? Had my Orbi 3mths and its always working perfectly. Great product.
I have 20+ devices spread over 5ghz, 2.4ghz & ethernet, but my Orbi 30 works great. It gives me full cover (70Mb+ internet) over my large 4 bedroom (solid) house. Unlike my old Asus ac68u, which coul...
FURRYe38
Mar 02, 2018Guru - Experienced User
You probably have a correct configured set up and well working configuration and environment. My system as been stable since day one since I got it from NG. Been working solid and with out issue.
If it's working well for you Don't do any FW updates. Keep it as is and check back later on if and when NG posts new FW.
Gcw1wrote:I have 20+ devices spread over 5ghz, 2.4ghz & ethernet, but my Orbi 30 works great. It gives me full cover (70Mb+ internet) over my large 4 bedroom (solid) house. Unlike my old Asus ac68u, which couldn't reach the whole house at any sort of speed and as soon as any device moved too far from the 5ghz, it went onto 2.4ghz and stayed there, so all wireless devices ended up on a single 2.4ghz band, nothing on the 5ghz.
Orbi, spreads all my devices across the the 4 bands (5 & 2.4ghz on each device). So all devices have plenty of bandwidth.
Connected I have; sony 4k tv, roku 4k stick, canon printer, WD media server, Samsung android phones, Samsung android tablets, apple phones, Samsung tizen smartwatch, nest thermostat, amazon kindle, WD network drive, Google home mini, amazon echo, Sony surround sound & Sony wireless speaker
I HAVE NO ISSUES! but then I do live in the UK
- wildhorseMar 02, 2018Star
Same here. I wonder if people who are having problems are from all over the world or in a few countries.
- nicholbMar 02, 2018Luminary
Most likely it is some combination of particular devices and/or network configuration that is triggering a bug in the Orbi. Those of us that don't have that unknonwn factor don't see the issues.
- rphsiaMar 02, 2018Star
Maybe you should be asking what you are doing right lol! Particularly since moving to the UK is not an option for many of us :smileyhappy:
Anyway, just for clarity, it sounds like you are using only a single satellite? For others' benefit, could you please describe how/where you have the router and satellite located relative to the rooms with the most usage?
Your list of devices sounds very similar to mine, except I have in addition a couple of security cameras as well as 2 desktop PCs and multiple laptops. My system (originally single satellite) also worked great for the first 6 months or so, but unfortunately I have no idea what the tipping point was that seemingly "broke" it. Due to location, both the PCs had to connect to the satellite, and from what I remember, most the problems seemed to be with connection to that unit.