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Forum Discussion
Gcw1
Mar 01, 2018Tutor
What am I doing wrong? Had my Orbi 3mths and its always working perfectly. Great product.
I have 20+ devices spread over 5ghz, 2.4ghz & ethernet, but my Orbi 30 works great. It gives me full cover (70Mb+ internet) over my large 4 bedroom (solid) house. Unlike my old Asus ac68u, which coul...
wildhorse
Mar 02, 2018Star
Same here. I wonder if people who are having problems are from all over the world or in a few countries.
nicholb
Mar 02, 2018Luminary
Most likely it is some combination of particular devices and/or network configuration that is triggering a bug in the Orbi. Those of us that don't have that unknonwn factor don't see the issues.
- rphsiaMar 02, 2018Star
Maybe you should be asking what you are doing right lol! Particularly since moving to the UK is not an option for many of us :smileyhappy:
Anyway, just for clarity, it sounds like you are using only a single satellite? For others' benefit, could you please describe how/where you have the router and satellite located relative to the rooms with the most usage?
Your list of devices sounds very similar to mine, except I have in addition a couple of security cameras as well as 2 desktop PCs and multiple laptops. My system (originally single satellite) also worked great for the first 6 months or so, but unfortunately I have no idea what the tipping point was that seemingly "broke" it. Due to location, both the PCs had to connect to the satellite, and from what I remember, most the problems seemed to be with connection to that unit.
- Gcw1Mar 02, 2018Tutor
Yes I have the 1 satellite, in the upper corner of the house with the router in the opposite corner on the ground floor. I don't use ethernet haul back (rbk30), the system automatically moves the wireless devices between the bands & router/satellite.
If all the phones/tablets are being used on one transmitter it will move static devices to the 2.4ghz while the mobile devices fill up the 5ghz band & back again when they leave.
Hope this helps
rphsiawrote:Maybe you should be asking what you are doing right lol! Particularly since moving to the UK is not an option for many of us :smileyhappy:
Anyway, just for clarity, it sounds like you are using only a single satellite? For others' benefit, could you please describe how/where you have the router and satellite located relative to the rooms with the most usage?
Your list of devices sounds very similar to mine, except I have in addition a couple of security cameras as well as 2 desktop PCs and multiple laptops. My system (originally single satellite) also worked great for the first 6 months or so, but unfortunately I have no idea what the tipping point was that seemingly "broke" it. Due to location, both the PCs had to connect to the satellite, and from what I remember, most the problems seemed to be with connection to that unit.
rphsiawrote:Maybe you should be asking what you are doing right lol! Particularly since moving to the UK is not an option for many of us :smileyhappy:
Anyway, just for clarity, it sounds like you are using only a single satellite? For others' benefit, could you please describe how/where you have the router and satellite located relative to the rooms with the most usage?
Your list of devices sounds very similar to mine, except I have in addition a couple of security cameras as well as 2 desktop PCs and multiple laptops. My system (originally single satellite) also worked great for the first 6 months or so, but unfortunately I have no idea what the tipping point was that seemingly "broke" it. Due to location, both the PCs had to connect to the satellite, and from what I remember, most the problems seemed to be with connection to that unit.