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Forum Discussion
t_k
Feb 08, 2018Luminary
What you can expect with your Orbi system
I'm writing this mainly because a post like this would have saved me a lot of time and effort. If you're thinking about buying an Orbi system, or recently purchased one, here's a few things you can e...
FURRYe38
Feb 27, 2018Guru - Experienced User
Just curious, did you try disabling Beamforming and or MIMO on the Orbi router?
Also have you tried just using one Satellite instead of two? I'm currently using just one Satellite at the far end of my 5000sq ft house.
Was the system running well before any FW updates or was the latest FW installed and seem to degrade some?
Just trying to help with some short term solutions until NG comes out with another FW update. Soon we all hope for those needing it.
rphsia
Feb 27, 2018Star
I'm not sure who some of the questions were directed at, but just to be clear in case it is helpful for anyone:
- My original system was with ONE satellite and worked great (or so it seemed) for the first few months starting around July 2017.
- Towards the end of the year (don't know exactly when) I started experiencing the internet lockups but didn't think much about it at first; I would just do the standard restart wifi and/or reboot satellite to fix
- The freezes started becoming more and more frequent, and I was getting dropped out of games both on iPad and PC, and then eventually my computer wifi needed to be reset every single time I woke it from sleep
- I decided then (should have done research argh) to ADD a second/new satellite. I swapped the "old" one to another location and put the new one close to my room and it seemed better for a few weeks
- Around January I found these forums and tried all the suggestions (updating firmware, disabling MIMO and beamforming, etc), but the problems persisted
- Finally this month, I bit the bullet and replaced the Orbi with a Linksys Velop, and (fingers crossed) have not experienced any issues in the first two weeks. At bare minimum I know the problem with my computer not auto-connecting to wifi was due to the Orbi satellite because that never happens any more.
- naerokFeb 27, 2018Apprentice
Yep rphsia, these are the exact issues that many people are experiencing.
And its obvious that it's an actual issue but some members here and netgear support will give you the standard "Try disabling mimo/beamforming, try power cycling the satellite, try moving the satellite closer to the router" etc. and that's whats super frustrating.
Some people will even say that we must be doing something wrong. Glad your Velop works great. I've personally gone with the Eero and have had your same experience. No more constant connectivity issues, and no need to reboot the access points multiple times per day.