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Forum Discussion
t_k
Feb 08, 2018Luminary
What you can expect with your Orbi system
I'm writing this mainly because a post like this would have saved me a lot of time and effort. If you're thinking about buying an Orbi system, or recently purchased one, here's a few things you can e...
CEaton12
Sep 21, 2018Tutor
Yes, this is still an issue, I am not even going to explain exactly what's happening with mine...it's literally exactly what's happening in the first post of this thread. I've tried everything, I'm on the latest firmware, satellites are about 30 ft from the base, get excellent signal, I get internet drops on the satellite a couple times a day requiring a reboot.
I'm using an Arris 6190 32 x 8 modem on comcast business.
There is a definite issue in these products, they are ignoring, or at least, not giving this issue the attention that it deserves.
Furry, please don't reply to me, you asked on the other thread to list off basically everything about my set up that I put in my reply, this is what I do for a living, do not tell me to turn off beam forming. Netgear needs to acknowlege, and fix, this issue.
The interesting thing about this issue that everyone, including myself is reporting, is that it takes a couple weeks, or months to start happening, typically beyond the return window.
I have the Orbi AC2200 RBR20 set up with one base and two plug in mini Orbi's.
Again, Furry, thank you for trying to help people, but please, save your reply for someone else, I can figure out how to turn mimo and beam forming on and off myself. Sorry for being rude, but the only thing more frustrating than this problem, is to be told we must have something set up incorrectly, I assure you, nothing wrong with my setup.
FURRYe38
Sep 21, 2018Guru - Experienced User
If your not getting the Orbi system to work, then please contact NG support. You may have a bad unit and may need to be RMA.
Never said to turn OFF beamforming. I've always recommended using Beamforming. It's worked for me and others.
FYI about your ISP modem:
Good Luck.
CEaton12 wrote:
Yes, this is still an issue, I am not even going to explain exactly what's happening with mine...it's literally exactly what's happening in the first post of this thread. I've tried everything, I'm on the latest firmware, satellites are about 30 ft from the base, get excellent signal, I get internet drops on the satellite a couple times a day requiring a reboot.
I'm using an Arris 6190 32 x 8 modem on comcast business.
There is a definite issue in these products, they are ignoring, or at least, not giving this issue the attention that it deserves.
Furry, please don't reply to me, you asked on the other thread to list off basically everything about my set up that I put in my reply, this is what I do for a living, do not tell me to turn off beam forming. Netgear needs to acknowlege, and fix, this issue.
The interesting thing about this issue that everyone, including myself is reporting, is that it takes a couple weeks, or months to start happening, typically beyond the return window.
I have the Orbi AC2200 RBR20 set up with one base and two plug in mini Orbi's.
Again, Furry, thank you for trying to help people, but please, save your reply for someone else, I can figure out how to turn mimo and beam forming on and off myself. Sorry for being rude, but the only thing more frustrating than this problem, is to be told we must have something set up incorrectly, I assure you, nothing wrong with my setup.