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Forum Discussion

samor23's avatar
samor23
Tutor
Jun 02, 2020

when did orbi merged both 2ghz and 5ghz?

when did orbi merged both 2ghz and 5ghz? it caused some of my deevices to go offline
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 02, 2020

When Orbi first came out 4 years ago. It's how Orbi is designed to use 1 SSID name for both 2.4Ghz and 5Ghz. Separation of SSIDs is not supported by NG. 

 

  • samor23's avatar
    samor23
    Tutor
    Jun 02, 2020

    but i had two sep networks before recent update

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jun 02, 2020

      Default code for FW is to only use 1 ssid name. If you separated the SSIDs before the update, then you'll need to do that again. 

       

      Good Luck.