When PC is off, ethernet ports on Orbi RBR50 don't work

I have a (1) Lenovo Windows PC (connected to ethernet via a docking station) and (2) ethernet hub connected to separate ports on the back of an Orbi RBR50. The third port is unused. Whenever the ...

kciociola

Aspirant

Feb 04, 2023

Orbi firmware: 2.7.4.24

Modem: Arris TM1602A

Hub: Netgear GS305v3

Everything is connected with CAT5

First thing I did was to check the firmware of the router to make sure there were no updates.

I haven't done the power cycling routine since any updates, but this is a problem that predates any LAN hardware updates—in fact, I think this is a "Day One" issue with the Orbi. The PC is rarely off, but when it does turn off, I lose connectivity to the hub.

I'll find time to follow your troubleshooting steps. Thank you for the tip!

FURRYe38

Guru - Experienced User

Feb 05, 2023

Disconnect the GS-305 swtich then connect everything to the RBR.

I would upgrade the cables to CAT6. CAT5 is only officially supporting of 100Mpbs, not 1000Mpbs.

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When PC is off, ethernet ports on Orbi RBR50 don't work