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Wire1852's avatar
Wire1852
Apprentice
Sep 13, 2019

Why are we being sent email to install 2 month old RBR50 Firmware Version 2.3.5.30

Why are we getting email today to install a firmware 2.3.5.30 that was released on July 15, 2019 and has been out for over a month? We're still waiting for Netgear to update the Orbi security certificate that expired in early August.

 

And now we see that the satellite needs to be updated before the router or you may encounter issues. On the web version you have an update all button for the firmware. 

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    At least you get an email.  I have never received an email from Netgear. 

    Maybe it's because they are about to release new firmware and are trying to prod people to get current before they do the release?

    My guess is this is a mass mailing that should go in the "bit bucket."

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Wire1852 wrote:

    Why are we getting email today to install a firmware 2.3.5.30 that was released on July 15, 2019 and has been out for over a month?

     


    For some odd reason, Netgear does not send out emails when it updates the firmware for a particular model. It stores them up and then blasts everyone.

     

    Those irregular email campaigns usually get a lot of "Is this genuine?" messages here.

     

    I just got an email about updates for four or five different devices. All of them were updated months ago.

     

    I guess they do it for people who rarely bother to check these things.