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Forum Discussion
hthompson94
Mar 05, 2020Tutor
Why doesn't app support AP mode management?
I currently have my RBR50 in AP mode. I am really frustrated that many of the basic features, like remote administration, including with the app, firmware updates to the satellites (other access poi...
Retired_Member
Mar 05, 2020Just a guess....but perhaps NG would prefer people NOT use the AP mode. Scanning this forum, you'll note an huge number of people with network problems while attempting to operate in the AP mode. A lot of them were unsure what they had before and after that bought the Orbi. Doesn't sound like your case however.
The other thought is that if the Orbi is in the AP, it's not the controller of the network so therefore the app is unsure what to do.
Perhaps if possible, switch the Orbi to 'regular' mode and place the other (?) router in AP mode...
Good luck
hthompson94
Mar 05, 2020Tutor
Thanks for the quick reply. I would be. happy to use the Orbi in Router mode, but I get much better performance on my wired ethernet connections with my Arris AT&T router than I do with the Orbi. I made the change to AP mode some time back when I saw the performance difference (typically seeing between 560 - 750 Mbps download on wired ethernet). I just tested this again last week, and the peformance is better, but still no more than 750Mbps download.
The issue to me is simple: you have a complex system in either AP or Router mode, and the app is just a better way to manage either configuration, but Netgear makes AP mode a 2nd class citizen. I can only conclude that they don't prioritize this use case. It's a crappy outcome for the customer, though. This issue, along with lots of others with Orbi system over the past year, has made me re-think my investment in Orbi going forward.
Regardless, thanks for the reply. Would love to see an official response from the Netgear team on this one.
- FURRYe38Mar 05, 2020Guru - Experienced User
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.
hthompson94 wrote:Thanks for the quick reply. I would be. happy to use the Orbi in Router mode, but I get much better performance on my wired ethernet connections with my Arris AT&T router than I do with the Orbi. I made the change to AP mode some time back when I saw the performance difference (typically seeing between 560 - 750 Mbps download on wired ethernet). I just tested this again last week, and the peformance is better, but still no more than 750Mbps download.
The issue to me is simple: you have a complex system in either AP or Router mode, and the app is just a better way to manage either configuration, but Netgear makes AP mode a 2nd class citizen. I can only conclude that they don't prioritize this use case. It's a crappy outcome for the customer, though. This issue, along with lots of others with Orbi system over the past year, has made me re-think my investment in Orbi going forward.
Regardless, thanks for the reply. Would love to see an official response from the Netgear team on this one.