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Forum Discussion
Customer77
Jul 08, 2019Follower
why is customer service so poor?
Not providing a phone number... brilliant for cost savings. Not for having your product returned and slammed in reviews. Followed the "instructions" of a woman in a video following the basic s...
FURRYe38
Jul 08, 2019Guru - Experienced User
Try setting up the router using a wired PC and web broswer?
Ensure your setup phone is connected to the new SSID wifi after getting it setup?
Review the User manual for setup details?
michaelkenward
Jul 09, 2019Guru - Experienced User
... and find that manual by working out the model number.
If you visit the support pages:
you can feed in the model number and find all the documentation for your hardware.
The Quick Start guide is short and sweet.