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Forum Discussion
Wire1852
Oct 10, 2020Apprentice
Why is Orbi telling me to upgrade to FV 2.5.2.4 when I'm in US region
The subject is the question. When I log into orbi router & check firmware it says new firmware 2.5.2.4 is available. Since I live in Virginia, why isn't it the firmware 2.7.0.70 since the netgear web...
FURRYe38
Oct 11, 2020Guru - Experienced User
Yes, mines saying same thing though I've downgraded back to v16.
It's up to you if you want to udpate or not. NG isn't pushing v70 since this is as new FW version for nerwer parental controlls and Circle support. So NG is only giving the FW files for those in the US region who want to manually update. v4 is just a notification for users that it's avaiable if you want the system to update to this version. You don't have too and NG isn't auto pushing it.
Wire1852 wrote:The subject is the question. When I log into orbi router & check firmware it says new firmware 2.5.2.4 is available. Since I live in Virginia, why isn't it the firmware 2.7.0.70 since the netgear website indicates 2.7.0.70 is for US region?
- Wire1852Oct 11, 2020Apprentice
The it would be logical for Netgear to specify directly to the users on their website which software release was for early testers and which software was for general release. It's not rocket science & it's not hard to do. People come to their website if they have an issue & see what the current firmware release is and assume that firmware must be installed. The information being provided is misleading and the fault is entirely Netgear's.
I don't have issues with Netgear's hardware but Netgear fumbles again & again with releasing Orbi firmware that isn't ready ready for prime time. I have used home routers for over 20 years & I have never had as much confusion & lack of information as a I have had from Orbi in the 1.5 years I owned this router. The Orbi app indicates for you to upgrade the firmware. Logging into the Orbi router indicates new firmware to update. And now netgear community moderators tell us that's you really only update if you want to be an early tester. Total incompetence.
FURRYe38 wrote:It's up to you if you want to udpate or not. NG isn't pushing v70 since this is as new FW version for nerwer parental controlls and Circle support. So NG is only giving the FW files for those in the US region who want to manually update. v4 is just a notification for users that it's avaiable if you want the system to update to this version. You don't have too and NG isn't auto pushing it.
- FURRYe38Oct 11, 2020Guru - Experienced User
Well anything posted on NG download site is general release for users.
These two versions, v4 and v70 seems to have hit as the same time. No sure why they did it that way, only NG knows this. I believe the v4 is just a follow on to the v16 sequence while v70 bridge a whole new version, specs and features pointed towards parental controls and Circle support. I agree, it would be nice if NG would let us know a bit more what users should or could be using. Kind of ambiguous currently.NG isn't the only one that fumbles the ball when it comes to FW. :smileyfrustrated:
- MstrbigOct 11, 2020Master
Wire1852 wrote:I don't have issues with Netgear's hardware but Netgear fumbles again & again with releasing Orbi firmware that isn't ready ready for prime time. I have used home routers for over 20 years & I have never had as much confusion & lack of information as a I have had from Orbi in the 1.5 years I owned this router. The Orbi app indicates for you to upgrade the firmware. Logging into the Orbi router indicates new firmware to update. And now netgear community moderators tell us that's you really only update if you want to be an early tester. Total incompetence.
For the record, I didn't see a moderator suggest anything here. But you will hear a lot of opinions based on personal experiences. I think the problems may arise from end users with different levels of experience and maybe don't follow the instructions.
However, I agree with you that firmware updates can be confusing, not only with Netgear, as I've experienced it with other brands as well. The newest 2.7.0.70 has some fixes as well as the new parental control and Armor updates. Being in the business we usually update a test unit first before rolling it out to our customers. Regarding 2.7.0.70, it is very stable and appears to have increased speed. I currently have over a dozen RBK53 systems running the firmware with absolutely no issues. The only thing I've noticed is it takes around 24 hours for the app and GUI to properly report.