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Forum Discussion
Zookeeper4Life
Aug 13, 2019Follower
Why would Orbi system keep loosing it connecitivity
I purchased my Orbi (RBK-43-200NAS) a few days ago as I was told it was very easy to setup. well I followed the easy to set up instructions yet, my system is constantly loosing connectivity. If you do...
plemans
Aug 13, 2019Guru
Well, this isn't helping us much to help you. Details will help us to help you out.
1. What modem are you using (model number, firmware)?
2. What firmware is on your router and satellites?
3. How large of an area are you attempting to cover?
4. how far apart are the router/satellites? They need a minimum of 30ft or they'll have issues.
5. what is your house made of and can you move stuff around a little? Hvac, plaster lathe, foil lined insulation, brick, concrete, all do a great job of blocking wifi signals. This makes the wireless backhaul unstable. If its HVAC blocking signals, sometimes moving stuff around a bit helps.
6. When you say your system looses connetivity, what do you mean exactly? Is your wireless signal disappearing, your satellites not connecting, "internet not available messages", what exactly is going on?
Again, details help us. Go into detail about the problems, what equipment you're using, the environment. The more we know the more we can help you. Orbi is pretty simple once its setup, updated, and configured properly. its as close to set and forget that I've used.