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Forum Discussion
ECecil
Oct 04, 2018Aspirant
Wi Fi dropping
Installed this system yesterday - connected devises constantly losing wi fi connection, wi fi calling drops calls.... especially when walking around the house. We have two satellites.
FURRYe38
Oct 05, 2018Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6. Save settings and reboot the router and satellite(s).
ECecil wrote:
Installed this system yesterday - connected devises constantly losing wi fi connection, wi fi calling drops calls.... especially when walking around the house. We have two satellites.