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Forum Discussion

Yorkshirepud00's avatar
Yorkshirepud00
Aspirant
Dec 17, 2019

WI FI frequency

HI could some help i am trying to set up my home with wi fi switches and they only work on the 2.3GHz how fo i split the SSID so i can pick this because they dont work on 5GHz    Thanks advance for...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Dec 17, 2019

First, make certain that there is actually a problem.  Manufacturers emphasize (in LARGE TYPE) "Requires 2.4G Network.  Does not work on 5G!!!" and people panic.  Well, Orbi (and all of the other modern mesh routers) provide both 2.4G and 5G networks.  So, you have a 2.4G network, just what the device needs.  Chances are that when you go to set up the device, it will discover the Orbi network and be fine.  My five brands of smart plug and several brands of video cameras did.

 

For those rare instances where the smartphone setup program fails, the simple remedy is to use the Orbi web interface to temporarily stop broadcasting the 5G SSID.  Tell the smartphone to "forget" the Orbi network and then join it again (at 2.4G).  After the device is set up, go back to the web interface and resume broadcasting the 5G SSID.

 

 

  • Yorkshirepud00's avatar
    Yorkshirepud00
    Aspirant
    Dec 17, 2019

    Thanks I will give it go tomorrow and let everyone know how i get on.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Dec 17, 2019

      :smileywink:

    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User
      Dec 17, 2019

      Please report back with your results.  Many people feel strongly that some devices are impossible to connect without hacking the Orbi.  If your device simply will not connect, I'd like to know what it is.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Dec 18, 2019
        CrimpOn wrote:

        Please report back with your results. 

        I second that. We need real evidence to be able to get this sort of thing sorted put.

         

        Some people have claimed that it is impossible to get some IoT things to work on a mesh network, but as yet no one has come up with a single device that really does refuse all approaches.

  • Yorkshirepud00's avatar
    Yorkshirepud00
    Aspirant
    Dec 18, 2019

    I have tried what you said but it did not work i even checked that the router was on the 2.4 by looking it up on my Laptop do you think it colld be a switch faulty, could i ask you what make you have installed to yours its a light switch i have bought a Sonof

     

    I want to go wireless on all the switchies in the house but just thought i would buy one to see what its all about and how they work,

     

    whats your thoughts  

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Dec 18, 2019
      Yorkshirepud00 wrote:

      I have tried what you said but it did not work i even checked that the router was on the 2.4 by looking it up on my Laptop ...

       

      What do you mean by that?

       

      It is not clear from your message that you turned off the 5 GHz SSID broadcast.