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Forum Discussion
sherveyjeff
Jan 08, 2019Apprentice
WIFI "Authentication Error Occurred" RBR50 Orbi AC3000 with Samsung S8 Active and now Note 9
I've been having ATT Samsung S8 Active wifi issues for about a half of year now. I get a WIFI "Authentication Error Occurred" almost daily when at home moving around the house or when leaving and com...
FURRYe38
Jan 08, 2019Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using? Try using WPA and AES only...
Beamforming should be enabled.
Disable the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6. Save settings and reboot the router and satellite(s).
Disney Circle: https://community.netgear.com/t5/Orbi/WARNING-Firmware-2-2-1-210-is-junk/m-p/1667485/highlight/true#M45926
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.