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Forum Discussion

Non-Tech's avatar
Non-Tech
Initiate
May 09, 2017

wifi calling will not connect after installing Orbi

I installed a Netgear DM200 VDSL modem and an Orbi router and 2 satellites two days ago, replacing an AC1900 Nighthawk modem/router.  I'm on router firmware version V1.9.1.6   This relates to wifi ...
Troubleshooting
wifi calling won't connect to Orbi
peteytesting's avatar
peteytesting
Hero
May 09, 2017

hi , so is the dm200 in bridge mode as by default its in router mode and if you have setup the orbi in router mode you have dual nat and will be why its blocking the app

 

so you have 2 choices

 

bridge the dm200 and run the orbi in router mode

 

or

 

leave the dm200 in router mode and set the oprbi to AP mode

 

 

gfrey's avatar
gfrey
Apprentice
May 10, 2017

I have the Orbi and I use Wifi Calling with TMobile all the time.  No issues whatsoever.  It has to be your modem.