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Forum Discussion
TyrionL
Jun 18, 2019Apprentice
WiFi calling with AT&T Fiber Pace Router + Orbi : Caller can't hear me after ~10 secs
'm using a Pace gateway with my Fiber service. WiFi calling works perfectly when my Sprint iPhone XS Max connects directly to the Pace WiFi. To fix weak WiFi coverage in parts of my house, I had to a...
FURRYe38
Jun 18, 2019Guru - Experienced User
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
TyrionL
Jun 19, 2019Apprentice
Hi FURRYe38 , this problem occurs even when I'm right next to the main Orbi router, so it's not an issue with my home size, interference, etc. Remember that my iPhone thinks that WiFi calling works. A WiFi call works as expected for about 10 secs, after which the person on the other end can't hear me but I can hear them. At this point, the iPhone still thinks WiFi calling works because it continues to display "Sprint Wi-Fi". So something happens after 10 seconds that cause the problem where the caller can't hear me.
- FURRYe38Jun 19, 2019Guru - Experienced User
Please let us know if the other suggestions help. Please give feedback to questions presented, regardless of relavance. Anything is possible when it comes to wifi.
Does this happen with other phones and wifi calling?