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Forum Discussion
WiFi calling with AT&T Fiber Pace Router + Orbi : Caller can't hear me after ~10 secs
'm using a Pace gateway with my Fiber service. WiFi calling works perfectly when my Sprint iPhone XS Max connects directly to the Pace WiFi. To fix weak WiFi coverage in parts of my house, I had to a...
I can verify this issue. I have the exact same setup, AT&T Fiber Pace + RBR50. Over wifi caling, the receiver can't hear me after 10 seconds. It doesn't matter what device I use or what calling software. Google Voice, Facetime, and regular calls are all affected.
I am able to confirm the ORBI is the problem, because when I bypass the ORBI and connect directly to the AT&T fiber router, calls work fine.
I suspect an ORBI firmware bug because things were fine for over a year until this issue developed around October/November 2019.
Unfortunately, I have not found a solution.
I too use wifi calling on my Orbi and it work just fine. Never have a problem.
I think the issue is how ATT gateways implement DMZ+ or passthrough. There are many posts over on dlsreports.com and the ATT Community forums about how the recent latest ATT gateway firmware breaks wifi calling. So you are not alone in having this problem, it just not specific to the Orbi.
You could probably do some testing by first rolling the Orbi firmware back to an older version to see if the problem disappears. I suspect it won't. Then roll the ATT firmware back and see if the problem disappears. That will let you know where the problem lies but it may not last long as ATT pushes it latest firmware.