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Forum Discussion
WiFi disconnect
Orbi AC 3000
7 Replies
So we need a bit more information please.
Like,
Whats your ISP modem Mfr and Model#
Whats disconnecing from the route?
What devices are you using?
Any wireless nieghbors near by? If so, how many and what channels are they using?
How do you have the Orbi system set up and placed. Now many Satellites are you using?
ISP is Comcast/xfinity
modem is Motorola surfboard
orbi set up by Best Buy Geek.. One unit upstairs... The blue light is on all the time. One unit downstairs.. No light
we have 2 iPhones, 1 iPad, 1 smart TV. Not all are in use at one time.
Do not have information to answer your other questions
What is the model# of the SB modem? Just making sure it's a stand alone modem and no built in router.
You can try the following:
Disable Beamforming, MIMO, Daisy Chain and Fast Roaming if these options are seen on the router. Under Advanced/Advanced Settings/Wireless
Try setting manual channel 1, 6 or 11 on 2.4Ghz. Any unused channel on 5Ghz.
Set WPA2 and AES only.
How big is your house? Sq ft.
