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Forum Discussion
WiFi disconnect
Orbi AC 3000
Like,
Whats your ISP modem Mfr and Model#
Whats disconnecing from the route?
What devices are you using?
Any wireless nieghbors near by? If so, how many and what channels are they using?
How do you have the Orbi system set up and placed. Now many Satellites are you using?
ISP is Comcast/xfinity
modem is Motorola surfboard
orbi set up by Best Buy Geek.. One unit upstairs... The blue light is on all the time. One unit downstairs.. No light
we have 2 iPhones, 1 iPad, 1 smart TV. Not all are in use at one time.
Do not have information to answer your other questions
What is the model# of the SB modem? Just making sure it's a stand alone modem and no built in router.
You can try the following:
Disable Beamforming, MIMO, Daisy Chain and Fast Roaming if these options are seen on the router. Under Advanced/Advanced Settings/Wireless
Try setting manual channel 1, 6 or 11 on 2.4Ghz. Any unused channel on 5Ghz.
Set WPA2 and AES only.
How big is your house? Sq ft.
Modem SBG65880. Yes it was combo modem router. House size 2500sf. As for your suggestions , I will not be able to do. Just thought there would be a simple answer as to why the light on the downstairs unit is off and the one upstairs is on. Thanks for trying anyway