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Forum Discussion
Wifi Dropping From Connected Devices - CBR40 & RBS20
Hello All! HELP!!! So - I recently purchased the CBR40 / RBS20 combo pack form bestbuy to replace my cable modem and provide better wifi coverage throughout my 1890's farmhouse. The modem / ...
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Hello Sir!
The router is located about one room over, and one floor above - as the crow flies about 30 feet or so.
I just ran a check and 7 was unsued in my area for 2.4Ghz so I went ahead and started using that. This is a single family home in a residential neighborhood, so no apartment building issues should be relevant.
I will try the other suggestions , but I have been troubleshooting this now for a week (including returning the unit and exchanging the set for a new one (at the direction of NG support), and have tried some variation of most of those settings.
What a frustrating experience, I really wish there was more clear direction in how to resolve this.
Wondering if I should use my normal cable modem (in bypass mode) instead of the combo modem router unit, and just get a router and satelite. Really dissapointed overall in the issues.
Thanks for your help!
The issue is a wifi issue and the cable modem would not be a factor. If you connected a modem only and got a Orbi stand alone router system, you may see same issues on the Orbi system as well in regards to the wifi.
If you have tried two different CBK systems and both exhibit the same issue, this is something with the wifi envrionmennt.
Though 7 may not be used, it's a sub channel used by the wifi system and not a primary channel that you should select. Channels 1, 6 and 11 are primary channels.
Any Wifi Neighbors near by? If so, how many?
Another troubleshooting step would be to lower the power on the wifi radios from 100% to 75 or 50%. Under Advanced Tab/Advanced Settings/Wireless Settings